How long does shipping take?

Orders are typically processed within 2-3 business days. Delivery time depends on your location and the shipping option selected at checkout.

We ship within the United States only.

Do you disclose allergens and ingredients?

Ingredient and allergen details are listed on individual product pages. Contact us before ordering if you have specific dietary concerns.

BBQ Pickup & Meal Prep FAQ

Pickup & meal prep FAQ

How does weekly pickup work?

This week's menu opens Monday at Order this week. Orders close Thursday at 8 PM. Pick up Saturday, 2–6 PM at 165-08 Liberty Ave, Jamaica, Queens.

What makes Smoke Empyr different?

We cook Queens stick-burner BBQ on a traditional offset smoker and Old Country flat-top grill — real wood, live fire, firebox-managed by hand. No electric smoker. No gas-oven finish. No stove shortcut. See how we smoke.

Where do I pick up?

All weekly BBQ and meal prep orders are pickup-only at our Jamaica, Queens kitchen. See Pickup location & hours.

Can I change or cancel my order?

Contact us right away at support@smokeempyrbbq.com before the Thursday cutoff. After orders close, we may not be able to change your pickup.

Do you deliver weekly orders?

Weekly BBQ and meal prep orders are pickup-only. Catering events can include delivery — request a catering quote.

How should I store and reheat my order?

Follow the instructions on your package and our reheating guide. Refrigerate promptly and reheat to a safe internal temperature before serving.

Do you offer catering?

Yes. Smoke Empyr offers BBQ catering for private events, corporate meals, and celebrations in Queens and NYC. Visit Catering to build your quote.